Geyser installation and repairs

Geyser replacement and repair

Fast 24-hour emergency, insurance approved plumber to repair or replace your burst, leaking or cold geyser in Pretoria, Pretoria East, Centurion, Midrand, and Johannesburg North. Trustworthy plumbers that will always have a geyser cylinder, thermostat, element and valves on hand to make sure your hot water to your home is restored in no time.

I have a burst geyser, what should I do?

If you are reading this, it is evident you suspect/know you have a burst or leaking geyser. So let’s quickly guide you through what to do so you have the least amount of damage to your property:

  1. Turn off the power. Find your electrical distribution board (DB Box) and switch off the switch labelled “Geyser”.
  2. Close the shut-off valve to the geyser, if you were unable to find the geysers shut-off valve, close the main shut-off valve to the property, usually situated close to the water meter.
  3. After the water has been shut-off and the electricity to the geyser has been switched off, both hot and cold taps in the bath can be opened to try and drain out as much water as possible from the leaking geyser.
  4. Call us to dispatch one of our qualified plumbers to your aid.

A geyser replacement or repair

A leaking, burst or cold geyser is most annoying as it occurs at the most inconvenient times. We at FD Plumbers are all too aware of this fact, and therefore we are fully equipped and stocked to handle any emergency related to a leaking, burst or cold geyser with ease 24/7 in the Pretoria Centurion, Midrand, and Johannesburg North areas.

We will always verify the validity of the warranty on your burst or leaking geyser and components before we do any repair or replacement and will gladly assist with the process of the warranty claim should it be necessary.

Our well trained and qualified plumbers will always make sure that a geyser is replaced and repaired according to SANS 0254 standards and specifications as your safety is our concern.

Accredited by most insurance companies, we pride ourselves in being part of a selected few that pass the test when it comes to customer care, quality and aftercare.

We only make use of geysers insurance approved geysers, and all replacement components and parts are SABS approved.

Our pledge when calling us to repair or replace your burst or leaking geyser

  • A friendly, competent person is taking your call and providing you with a reference number.
  • A highly skilled plumber dispatched to your service.
  • On arrival, the plumber will access the problem and endeavour to help limit any further water damage.
  • The plumber will inform you what the problem is and will determine whether the malfunctioning geyser or component is under warranty or not.
  • Should it be evident that the geyser or component still be under warranty, we will contact the manufacturer and provide you with their reference number.
  • Should no warrantee be applicable, we will discuss the problem and quote you accordingly to resolve the issue.
  • The replacement of the geyser or the repair thereof is done according to SANS 0254 specifications.
  • We carry stock of the leading geyser manufacturers and therefore no need to wait until the following day.

The possible causes of a cold geyser

  • The thermostat that acts as a switch, reading the water temperature and in turn switching the element on and off could be faulty.
  • The element could have burnt and therefore not heating up.
  • The power supply to the geyser could have a problem by either having a wire burnt, the isolator switch or circuit breaker malfunctioning.
  • A burst hot water pipe is causing the hot water to drain continuously.
  • A faulty geyser timer could be the cause of the geyser not heating up.

Our pledge when calling us to repair your cold geyser

  • A friendly, competent person is taking your call and providing you with a reference number.
  • A highly skilled plumber being dispatched to your service.
  • On arrival, the plumber will assess the problem by testing the components, electrical circuit and switches.
  • The plumber will inform you what the problem is and quote you accordingly for the repair and if it is an electrical problem caused by wiring or the distribution board, we will help you find a reputable electrician.
  • All geyser components are stocked on our vehicles to ensure that your frustration is dealt with in a blink of an eye.

Positions of installing a geyser

Geysers are installed either in a vertical or a horizontal position.

Horizontal Geyser Installation

Horizontally installed geysers are generally installed inside a roof, positioned on load-bearing beams, installed against a double brick wall fastened to the wall with anchor bolts.

Below is an example of a horizontally installed geyser piped in the prescribed manner.

Horizontal Geyser Installation Diagram

Vertical Geyser Installation

Vertically installed geysers are typically installed against a double brick wall fastened to the wall with anchor bolts or placed vertically on a purposely made stand.

Below is an example of a vertically installed geyser piped in the prescribed manner.

Vertical Geyser Installation Diagram

Mastercard, Visa, and cash accepted onsite anywhere in Pretoria, Pretoria-East, Centurion, and midrand

Mastercard®, Visa®, and cash accepted onsite.